System Status History

VM Host outage Nov 15, 2016 12:20 PM
At about 11:30 this morning, one of the devices that provides resources to our virtual machine infrastructure rebooted unexpectedly. The guests that were being served there also went down at that time, but the "High Availability" process immediately started bringing them back up on unaffected devices. Users may have experienced a service outage during the 11:30-11:45 time frame, although no critical services appear to have been served by the device that went down. We are actively looking into the issues and working with the vendor to determine what might have caused the problem.
Email Issues Jun 09, 2016 from 01:00 PM to 08:00 PM
We are experiencing ongoing issues with our Exchange email system. Many users are reporting problems connecting to the server and slow response times. Our email team is actively working on the issue. 
School of Medicine File Server Upgrade (NetApp) Jun 30, 2015 from 05:30 PM to 06:30 PM
On June 30th at 5:30pm OIS and our vendor will upgrade the School of Medicine File Server (a NetApp cluster) by installing new disk shelves to increase capacity. This upgrade should have minimal impact on file services.
Plone Release: SOMTheme 2.3.24 Jun 22, 2015 from 04:00 PM to 05:00 PM
Scheduled Plone maintenance to release updated theme product and add plone.jsonapi products to all sites. No anticipated service interruption.
patching www.med.unc.edu and ns0.med.unc.edu May 31, 2015 from 12:00 PM to 03:00 PM
The devices that support our primary webserver and nameserver functions require security patches. These will be applied, and the devices rebooted, Sunday May 31 between noon and 3PM.
UPS maintenance May 17, 2015 from 10:00 AM to 12:30 PM 76C MacNider,
A technician from Eaton will be on site performing preventative maintenance on the UPS in the MacNider server room. The unit will be offline for this period, leaving the servers dependent on building power. We do not expect any issues, but we will be without that extra layer of protection.
Plone Release: SOMTheme 2.3.23 May 11, 2015 from 05:00 PM to 06:00 PM
Plone Release: SOMTheme 2.3.22 Mar 30, 2015 from 05:00 PM to 06:00 PM
SharePoint Maintenance Jan 30, 2015 from 06:00 PM to 11:55 PM
Plone Release: SOMTheme 2.3.21, uncsom.directory 1.2.5 Dec 11, 2014 from 05:00 PM to 06:00 PM
Plone Release: SOMTheme 2.3.20, uncsom.directory 1.2.4, uncsom.policy 2.3.1 Oct 23, 2014 from 05:00 PM to 06:00 PM
Plone Release: SOMTheme 2.3.19, uncsom.directory 1.2.3, uncsom.policy 2.3.0 Oct 13, 2014 from 05:00 PM to 06:00 PM
Plone Release: SOMTheme 2.3.18, uncsom.directory 1.2.2 Sep 18, 2014 from 05:00 PM to 06:00 PM
Wireless Access Point maintenance: MacNider Sep 17, 2014 from 07:00 AM to 07:00 PM MacNider Hall,
ITS Networking will be replacing Wireless Access Points in various School of Medicine buildings from now until Dec. 31, 2014. Signs will be posted in the affected buildings the day before the work is to be done. While work is being done in a building, wireless users in that building may experience brief outages to wireless network connectivity.
Wireless Access Point maintenance: Genetic Medicine Building Sep 10, 2014 from 07:00 AM to 07:00 PM Genetic Medicine Building,
ITS Networking will be replacing Wireless Access Points in various School of Medicine buildings from now until Dec. 31, 2014. Signs will be posted in the affected buildings the day before the work is to be done. While work is being done in a building, wireless users in that building may experience brief outages to wireless network connectivity.
Brief outage for some web sites Aug 26, 2014 from 05:00 PM to 05:30 PM
A device that supports some of the subsites of www.med.unc.edu needs to be powered down so it can be moved within our virtual infrastructure. We have allocated a half hour, but the actual downtime should be very short.
Plone Release: SOMTheme 2.3.15, uncsom.policy 2.2.8 Jul 09, 2014 from 05:00 PM to 11:00 PM
School of Medicine Central File Server Maintenance (Netapp cluster Robbins) Jun 26, 2014 from 05:30 PM to 06:30 PM
On Thursday June 26 from 5:30pm - 6:30pm, OIS will be performing maintenance on the File Server Robbins and its associated virtual file servers
Plone Release: SOMTheme 2.3.13, uncsom.directory 1.1 May 29, 2014 from 05:00 PM to 11:00 PM
AHEC Building Network Outage May 20, 2014 from 06:00 AM to 06:25 AM
All, Tuesday at 6:00am OIS and ITS will be replacing the Building Entrance Switch (BES) for the AHEC Building. This will cause a 20 minute network outage to the entire building. No network service will be available including Internet browsing, email, file services.