Site map

An overview of the available content on this site. Keep the pointer still over an item for a few seconds to get its description.

• Change Password
• Virus & Security Information
• Online Service Request
• Email Account Request
• Training & Documentation
  • Classes
    • Schedule of Upcoming Classes
    • Photoshop CS3
    • PowerPoint
    • Web Development
    • School of Medicine Web System Training
    • Microsoft Office 2007
    • Lyris
    • Smart Board
    • ARS
    • Main Campus Resources
  • Facilities
    • Multimedia Lab
    • Health Sciences Library
  • Multimedia Software Documentation
    • Photoshop CS3
    • Dreamweaver CS3
    • Contribute CS3
    • SSH Secure Shell
  • Operating Systems
    • Microsoft Windows Updates
    • Installing Windows XP sp2
    • Securing Windows XP
    • Secure File and Print Sharing in Windows XP
    • Removing Trojans
    • Windows Vista Overview
    • How to disable all Autorun features in Windows XP/Vista
  • Presentation Documentation
    • PowerPoint Documentation
    • Audience Response System (ARS) Documentation
    • SMARTBoard / Sympodium Documentation
  • Microsoft Office Documentation
    • Transitioning to Office 2007
    • PowerPoint Documentation
  • Web Documentation
    • Web Standard Guide
    • Guide to Sites Outside of the Web Standard
  • Wireless Networking
    • Wireless changes on campus
  • Additional Resources
    • Web
    • Multimedia
• Policies
• FAQs
  • E-mail
    • How do I use Tumbleweed to secure my outgoing email messages?
    • How can I request a School of Medicine e-mail account?
    • How do I configure my email client to use multiple SMTP servers?
    • How do I configure my client to use authenticated SMTP?
    • How do I access my email or calendar from off campus using Webmail?
    • How do I set up an email client to access School of Medicine email?
    • What are the School of Medicine incoming and outgoing mail servers?
    • I received a message from the Administrator saying my mailbox was over quota. How do I manage my quota?
    • How do I configure my email client to use an email directory?
    • Can I forward my email to another account? How long can I keep my email? How can I close my account?
    • What are the outgoing mail servers (SMTP) for local ISP's?
    • Why can't I send email from home?
    • How do I manage my vacation message?
    • How do I reset my password?
    • How do I join a SOM listserv?
    • What is a list? What is a listserv? What is a listserver? What is Lyris?
    • Proofpoint Spam Filtering FAQs
  • Accounts
    • What is an LDAP (SOMid) account?
    • What is a domain account?
    • How do I reset my password?
    • What is an Onyen?
    • How do I request that my password be reset.
  • Applications
    • How do I access the Patient Records and Management System (A2K)?
    • How do I get access to AIS, ADP, Finan$eer, FRS, HRIS, or the Grant Management System (COEUS)? Up one level
    • How do I access WebCIS?
    • How do I access the AIS mainframe with my FACS ID?
    • How do I access WebCIS, PACS, A2K, SMS, or RadPlus?
    • How do I update my Norton/Symantec Antivirus?
    • How do I run a virus scan?
    • Why have I lost my OneNote printer?
  • Operating Systems
    • How do I run Windows Auto-Update?
    • How do I get copies of MS Office, MS Windows, or other software available from the University?
    • How do I find the Host Name, IP Address or Physical Address of my machine?
    • How do I configure the Windows XP Firewall to allow ICMP traffic?
    • Why do I get all of those annoying warning messages in Windows Vista?
    • How do I turn off UAC in Windows Vista?
    • How do I recover files I have overwritten in Windows XP and Vista
  • Off Campus Access
    • How do I connect to the Internet from home?
    • Can I use multiple computers with my Road Runner cable modem?
    • Why can't I send email from home?
    • How do I configure my email client to use multiple SMTP servers?
    • How do I configure my machine to use Road Runner Internet Access?
  • Webmail
    • How can I import my Mozilla address book into webmail?
    • How can I import my Outlook address book into webmail?
    • How can I set up an email filter?
    • How can I share my folders with other people?
    • How do I empty trash?
    • How do I set up a vacation message?
    • How do I set up a signature or VCard?
  • Passwords and Accounts
    • How do I reset my password?
    • I received an email saying my password was about to expire. Which password is the email talking about?
    • How do I reset my domain account password?
    • What is an Onyen?
    • What is an LDAP (SOMID) account? What is a domain account?
    • How can I request a School of Medicine email account?
  • Network Connections
    • How can I get my laptop on the network?
    • Why do I lose my connection in the Berryhill Labs?
  • Wireless Networking
    • Where are the UNC wireless access points?
    • Why do I lose my connection in the Berryhill Labs?
  • Web Development
• Downloads
• Password Reset Form