School of Medicine Self Help Guides

A list of Self Help Guides

Register a Device for the SOM Network Access

This Self Help Guide will walk you through the process of finding your Hardware Address on a iOS device, Android Device, Windows PC, and a Macintosh computer. The guide also includes links to the SOM DHCP system.

Microsoft Lync 2010 Install and Setup

The Self Help Guide covers the install and setup process for the Microsoft Lync 2010 application.

How to Secure an Apple Macintosh computer from Unauthorized Network Access

This Self Help Guide helps with securing network access of a Apple computer. OSX by default has open network ports and user access that can allow unauthorized access to your data. Following these step can "lockdown" your Apple computer.

VPN installers and setup instructions.

A Virtual Private Network (VPN) provides an encrypted connection (secure tunnel) from outside networks or Internet Service Providers (ISPs) to the UNC-Chapel Hill internal network. UNC has installed a Cisco VPN concentrator that allows authorized users to access network resources from off campus using an ISP dial-in, DSL or cable modem service with Onyen authentication. You can work securely, just as if you were physically on campus.

Outlook 2010 and Exchange email

This Self Help Guide has a collection of question and answers about the Exchange email system and Outlook 2010.