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        • Self-Help: Register a Device for SOM Network Access
        • Microsoft Lync 2010 Installers and Self-Help instructions.
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      • E-mail
        • Outlook 2010 & Exchange Server FAQs
        • Configuring Outlook 2010
        • How do I move my Address Book from webmail.med.unc.edu into Outlook?
        • How do I move my Local Folders from Thunderbird to Outlook?
        • How do I configure my client to use authenticated SMTP?
        • How do I access my email or calendar from off campus using Webmail?
        • How do I set up an email client to access School of Medicine email?
        • What are the School of Medicine incoming and outgoing mail servers?
        • I received a message from the Administrator saying my mailbox was over quota. How do I manage my quota?
        • How do I configure my email client to use an email directory?
        • Can I forward my email to another account? How long can I keep my email? How can I close my account?
        • What are the outgoing mail servers (SMTP) for local ISP's?
        • Why can't I send email from home?
        • How do I manage my vacation message?
        • How do I reset my password?
        • How do I join a SOM listserv?
        • What is a list? What is a listserv? What is a listserver? What is Lyris?
        • Proofpoint Spam Filtering FAQs
        • Exchange
          • Configuring Thunderbird for UNC Exchange Service
          • Configuring Apple Mail for UNC Exchange Service
          • Set Up Exchange Mail on Android Phone
          • Set Up Exchange Mail on iPhone
          • Set Up Exchange Mail on Blackberry Enterprise Service
          • How do I configure my email client to connect to Exchange?
          • Email Migration Instructions and FAQs
        • Configuring Mobile Device Email for Exchange
      • Applications
        • How do I access the Patient Records and Management System (A2K)?
        • How do I get access to AIS, ADP, Finan$eer, FRS, HRIS, or the Grant Management System (COEUS)? Up one level
        • How do I access WebCIS?
        • How do I access the AIS mainframe with my FACS ID?
        • How do I access WebCIS, PACS, A2K, SMS, or RadPlus?
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        • Why have I lost my OneNote printer?
        • How do I manually uninstall Java?
      • Operating Systems
        • How do I run Windows Auto-Update?
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        • How do I find the Host Name, IP Address or Physical Address of my machine?
        • How do I configure the Windows XP Firewall to allow ICMP traffic?
        • Why do I get all of those annoying warning messages in Windows Vista?
        • How do I turn off UAC in Windows Vista?
        • How do I recover files I have overwritten in Windows XP and Vista
      • Off Campus Access
        • How do I connect to the Internet from home?
        • Can I use multiple computers with my Road Runner cable modem?
        • Why can't I send email from home?
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        • How do I configure my machine to use Road Runner Internet Access?
        • How do I setup Cisco VPN on my computer?
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        • How do I empty trash?
        • How do I set up a vacation message?
        • How do I set up a signature or VCard?
      • Passwords and Accounts
        • How do I reset my Onyen password on a laptop joined to the AD domain from on-campus? (Includes PGP Password Resets)
        • How do I reset my Onyen password on a laptop joined to the AD domain from off-campus? (Includes PGP Password Resets)
        • What is an Onyen?
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          • NAC Remediation Guide
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        • Where are the UNC wireless access points?
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          • Instructions on installing the School of Medicine Logo Template in PowerPoint 2010 (.docx)
          • PowerPoint 2010 File Compression Tips (.docx)
          • Introduction to PowerPoint 2010 (.pdf Modified from Documentation by UNC Libraries)
          • Microsoft's Getting Started with PowerPoint 2010 Guide
          • Older Versions of PowerPoint
        • Audience Response System (ARS) Documentation
          • TurningPoint for Mac v1.2
          • TurningPoint for PC v 4.1
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        • Transitioning to Microsoft Office 2010 (.docx)
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      • Major ITS Systems Outages Planned for Saturday, November 17
      • Listserv System/HIPAA Training Outage
      • Listserv System/HIPAA Training Issue Resolved
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      • How do I reset my Onyen password on a laptop joined to the AD domain from on-campus? (Includes PGP Password Resets)
      • How do I reset my Onyen password on a laptop joined to the AD domain from off-campus? (Includes PGP Password Resets)
      • What is an Onyen?
    • Network Connections
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    Passwords and Accounts

    Info
    How do I reset my Onyen password on a laptop joined to the AD domain from on-campus? (Includes PGP Password Resets)
    How do I reset my Onyen password on a laptop joined to the AD domain from off-campus? (Includes PGP Password Resets)
    What is an Onyen?

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