Spam & Phishing FAQs

 

What is SPAM?

Electronic Spamming is the use of electronic messaging systems to send an unsolicited message (Spam), especially advertising, as well as sending messages repeatedly on the same site.  Most spam comes through as Email. Many Email spam messages are commercial by nature but email spam may also contain disguised links that appear to be for familiar websites but in fact lead to phishing websites or sites that are hosting malware.  Spam Emails may also contact malware as scripts or other executable file attachments. Under no circumstance do you open any attachments or click on any web links from an unfamiliar source.

 

What is Phishing?

Phishing, not to be confused with fishing or fish, is the attempt to obtain sensitive information, such as usernames, passwords, credit cards details, social security numbers and more, often for malicious reasons by appearing as a trustworthy entity in electronic communication such as e-mail.

 

How do I report Spam Messages?

Forward the Spam Message as an attachment to Spam@unc.edu

 

How do I reduce the amount of spam I receive?

Report the spam message you receive to the UNC Postmaster (spam@unc.edu). Also if you are able to, Unsubscribing from some spam will stop future e-mail spam from coming in.

 

How do I report a Phishing Email?

Forward the Phishing email as an attachment to phish@unc.edu

 

How do I forward as an Attachment?

OWA 2013
  • Click the New Mail to start a new message.
  • This will open a new email so you may send it as attachment to either email address above based on the type of email you are reporting.
  • Highlight the message and Drag the message you want to forward into the body of the new message. It displays as an attachment.

    EX13OWA-NewEmail

    2-PhishSpamFwdAttach

  • Select the email you would like to forward.
  • On the Home tab, click the more respond options.
  • Click on Forward as Attachment.
    FwdAttach-Outlook2013
  • This will open a new email so you may send it as attachment to either email address above based on the type of email you are reporting.
  • Select the email you would like to forward.
  • On the Home Tab, click Attachment.2011
    FwdAttach-Outlook20112016
    1-PSFwd-Outlook2016-Win-HomeAttach
  • This will open a new email so you may send it as attachment to either email address above based on the type of email you are reporting.

Is there any more information regarding SPAM?

Yes, we have a great amount of information on our help.unc.edu website. You can find out more by visiting http://help.unc.edu/?s=anti-spam .

 

Is there anymore information regarding Phishing?

Yes, There is also more information located on our help.unc.edu website. You can find out more by visiting http://help.unc.edu/?s=phishing .