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MacNider Hall
Room 63
Mon-Fri 9am-4pm

New Help Desk
Bioinformatics
Ground Floor
Mon-Fri 9am-4pm

Phone Support
(919) 966-1325
Mon-Fri 8am-5pm

E-mail
help@med.unc.edu

Multimedia Lab
067 MacNider Hall
Mon-Fri 9am-4pm
(919) 966-3519
website

Map of Locations (pdf)

After Hours Server Support
To report a School of Medicine server outage after hours (5pm-8am), please contact us via our emergency pager: 1-888-982-0493.

 
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Welcome to the School of Medicine Help Site

 This site has been designed to provide faculty/staff and students up-to-date information on technology related news, issues, and development.  It is also intended to provide users with the tools necessary to resolve the majority of technical issues that arise.

Answers to many of your most common questions can be found on either our FAQs page, or the Training and Documentation section of our help site.  If you are unable to find the information you need, please contact the OIS Client Services Help Desk at 966-1325, or email us at help@med.unc.edu

 

 
IT Resources

Information Technology
IT resources, policies and procedures for the UNC School of Medicine.

Help Site
Computer support and training for the UNC School of Medicine

Office of Information Systems
OIS divisions, services, fees and facilities

System Status
If you suspect a system problem, check here for the latest status.

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